Black Screen After Login

Encountering a black screen post-login that resolves itself only to leave you with restricted access to essential system applications can be alarming and indicative of a serious issue, possibly a malware infection. This guide will help you address these symptoms, determine the cause, and restore functionality to your PC.

Potential Causes and Initial Steps

This problem can stem from various sources, including malware infections, system file corruption, or issues with user account permissions. Start by addressing the most common factors:

1. Safe Mode: Restart your computer in Safe Mode to see if the issue persists. Safe Mode loads Windows with a minimal set of drivers and can help you troubleshoot problems. To enter Safe Mode:
   • Restart your computer and press the F8 key (or Shift + F8 on some systems) repeatedly as it boots.
   • Select ‘Safe Mode with Networking’ to enable internet access.
2. Check for Virus and Malware: Once in Safe Mode, run a comprehensive scan with Gridinsoft Anti-Malware to detect and remove any malware. This tool can effectively identify and eliminate malware that might be causing system restrictions.
3. System File Checker (SFC): Run the System File Checker to repair corrupted system files that could be causing the black screen and access issues. Open Command Prompt as administrator and type sfc /scannow and hit enter.

Remove Black Screen Virus with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common Malware as shown from our tests with the software, and we assure you that it can remove Black Screen Virus as well as other malware hiding on your computer.

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file. Follow the installation setup wizard's instructions diligently.

3. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

4. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

5. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

6. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Additional Troubleshooting Steps

If the initial steps do not resolve the issue, consider the following:

1. Create a New User Account: If the problem is related to your user profile, creating a new account might resolve it. You can do this within Safe Mode. Go to Settings > Accounts > Family & other users > Add someone else to this PC.
2. Check Disk Utility: Run a check disk scan to look for hard drive corruption.
   Open Command Prompt as administrator and type chkdsk C: /f /r and press enter to schedule a disk check on reboot.
3. Attempt System Restore: If you do not have any restore points, unfortunately, you cannot create one retroactively. However, if you manage to access System Restore, revert to a previous state before the issues began.

Brendan Smith

IT Security Expert

It is better to prevent, than repair and repent!

When we talk about the intrusion of unfamiliar programs into your computer's work, the proverb "Forewarned is forearmed" describes the situation as accurately as possible. Gridinsoft Anti-Malware is exactly the tool that is always useful to have in your armory: fast, efficient, up-to-date. It is appropriate to use it as an emergency help at the slightest suspicion of infection.

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If these steps do not resolve your issues, the problem might be more deeply embedded than initially thought. It could be necessary to perform a clean installation of Windows. Be sure to back up any accessible data before proceeding with this step to prevent data loss.