Can’t access VirusTotal
When I search VirusTotal on every browser, the browser crashes or it automatically closes. Could it be a virus is prohibiting me from searching a specific website? If so, How do I find that virus and delete it?
Resetting my laptop will be my last resort. I want to eliminate the virus without resetting.Reddit 사용자
If your browser consistently crashes or closes when attempting to access VirusTotal or other cybersecurity resources, it may indicate that malware is actively preventing you from using tools that could identify and remove it. This guide provides steps to identify and remove the malware interfering with your browser functionality, without needing to reset your laptop.
Initial Steps to Diagnose and Address Browser Crashes
- Run Your Antivirus in Safe Mode: Start your computer in Safe Mode with Networking to prevent malware from blocking antivirus activities. Here’s how you can run a thorough scan:
- Restart your computer and tap the
F8key (orShift + F8for Windows 8 and 10) as it starts to bring up the Advanced Boot Options menu. - Select ‘Safe Mode with Networking’ and press Enter.
- Once in Safe Mode, open your antivirus software and run a full system scan.
- Restart your computer and tap the
- Use an Alternative Malware Scanner: If your current antivirus doesn’t find anything, or if you suspect it’s been compromised, try using a different malware scanner like Gridinsoft anti-malware, which can detect and remove malware that might be missed by other programs.
- Check Installed Browser Extensions: Malicious extensions can cause browsers to crash, especially when accessing specific sites like VirusTotal. Check your browser’s extensions and remove any that are unfamiliar or unnecessary.
Manage Your Extensions
On your computer, open Chrome.
- At the top right, select More (three dots), then Extensions, and then Manage extensions.
- Make your changes:
- Turn on/off: Turn the extension on or off.
- Allow incognito: On the extension, select Details. Turn on Allow in incognito.
- Fix corruptions: Find a corrupted extension and select Repair. Confirm by selecting Repair extension.
- Allow site access: On the extension, select Details. Next to “Allow this extension to read and change all your data on websites you visit,” change the extension’s site access to On click, On specific sites, or On all sites.
Remove Virus with Gridinsoft Anti-Malware
우리는 또한이 소프트웨어 에서이 소프트웨어를 우리 시스템에서 사용하고 있습니다., 그리고 그것은 항상 바이러스를 감지하는 데 성공했습니다. It has blocked the most common Malware as 우리의 테스트에서 보여 주었다 소프트웨어와 함께, and we assure you that it can remove Virus as well as other malware hiding on your computer.
악의적 인 위협을 제거하기 위해 Gridinsoft를 사용합니다, 아래 단계를 따르십시오:
1. Gridinsoft anti-malware를 다운로드하여 시작하십시오, 아래 또는 공식 웹 사이트에서 직접 파란색 버튼을 통해 액세스 할 수 있습니다. gridinsoft.com.
2.GridInsoft 설정 파일이되면 (Setup-gridinsoft-fix.exe) 다운로드됩니다, 파일을 클릭하여 실행하십시오. Follow the installation setup wizard's instructions diligently.
3. 액세스 "스캔 탭" on the application's start screen and launch a comprehensive "전체 스캔" 전체 컴퓨터를 검사합니다. 이 포괄적 인 스캔은 메모리를 포함합니다, 스타트 업 항목, 레지스트리, 서비스, 드라이버, 그리고 모든 파일, 가능한 모든 위치에 숨겨진 맬웨어를 감지하는지 확인.
인내하십시오, as the scan duration depends on the number of files and your computer's hardware capabilities. 이 시간을 사용하여 휴식을 취하거나 다른 작업에 참석하십시오..
4. 완료되면, 방지 방지는 PC에 감지 된 모든 악성 품목 및 위협이 포함 된 자세한 보고서를 제시합니다..
5. 보고서에서 식별 된 모든 항목을 선택하고 자신있게 "지금 청소" 단추. 이 작업은 컴퓨터에서 악의적 인 파일을 안전하게 제거합니다., 더 이상의 유해한 행동을 방지하기 위해 말장 방지 프로그램의 안전한 검역 구역으로 전송.
6. 프롬프트가있는 경우, 전체 시스템 스캔 절차를 마무리하려면 컴퓨터를 다시 시작하십시오.. 이 단계는 남은 위협을 철저히 제거하는 데 중요합니다.. 재시작 후, Gridinsoft anti-malware가 열리고 메시지를 표시합니다. 스캔 완료.
Gridinsoft는 6 일 무료 평가판을 제공합니다. 즉, 소프트웨어의 모든 이점을 경험하고 시스템의 향후 악성 코드 감염을 예방하기 위해 무료로 시험 기간을 이용할 수 있습니다.. Embrace this opportunity to fortify your computer's security without any financial commitment.
Additional Troubleshooting Steps
If the above steps do not resolve the issue, consider the following:
To reset Microsoft Edge, do the following steps:
Open the "Settings and more" tab in the upper right corner, then find here "설정" 단추. In the appeared menu, choose the "Reset settings" option:
After picking the Reset Settings option, you will see the following menu, stating the settings which will be reverted to the original:
For Mozilla Firefox, do the next actions:
Open the Menu tab (three strips in the upper right corner) and click the "돕다" 단추. In the appeared menu choose "Troubleshooting information":
In the next screen, find the "Refresh Firefox" option:
After choosing this option, you will see the next message:
If you use Google Chrome
Open the Settings tab, and find the "Advanced" 단추. In the extended tab choose the "Reset and clean up" 단추:
In the appeared list, click on the "Restore settings to their original defaults":
Finally, you will see the window, where you can see all the settings which will be reset to default:
Opera can be reset in the next way
Open the Settings menu by pressing the gear icon in the toolbar (left side of the browser window), then click the "Advanced" option, and choose the "Browser" button in the drop-down list. Scroll down, to the bottom of the settings menu. Find there "Restore settings to their original defaults" option:
After clicking the "Restore settings..." 단추, you will see the window, where all settings, which will be reset, are shown:
Dealing with malware can be challenging, especially when it actively interferes with your ability to seek help. By following these steps, you can work towards identifying and eliminating the malware preventing access to VirusTotal without having to reset your laptop. Remember, maintaining up-to-date antivirus software and regularly scanning your system are key practices for keeping your device secure.
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