Is it a virus? Black screen without a cursor
It is after log in and the black screen takes about 5 mins only then everything seems to go back to normal but SIKE i cannot access my local drive c, my regedit, msconfig, basically all system apps. I cannot run start up repair nor do i have a system restore file (can i still create one? if, so how?) i cannot load any hive in local disk c. Please helpUtente Reddit
Encountering a black screen post-login that resolves itself only to leave you with restricted access to essential system applications can be alarming and indicative of a serious issue, possibly a malware infection. This guide will help you address these symptoms, determine the cause, and restore functionality to your PC.
Potential Causes and Initial Steps
This problem can stem from various sources, including malware infections, system file corruption, or issues with user account permissions. Start by addressing the most common factors:
- Safe Mode: Restart your computer in Safe Mode to see if the issue persists. Safe Mode loads Windows with a minimal set of drivers and can help you troubleshoot problems. To enter Safe Mode:
- Restart your computer and press the
F8
key (orShift + F8
on some systems) repeatedly as it boots. - Select ‘Safe Mode with Networking’ to enable internet access.
- Restart your computer and press the
- Check for Virus and Malware: Once in Safe Mode, run a comprehensive scan with Gridinsoft Anti-Malware to detect and remove any malware. This tool can effectively identify and eliminate malware that might be causing system restrictions.
- System File Checker (SFC): Run the System File Checker to repair corrupted system files that could be causing the black screen and access issues. Open Command Prompt as administrator and type
sfc /scannow
and hit enter.
Remove Black Screen Virus with Gridinsoft Anti-Malware
Da allora utilizziamo questo software anche sui nostri sistemi, ed è sempre riuscito a rilevare i virus. It has blocked the most common Malware as mostrato dai nostri test con il software, and we assure you that it can remove Black Screen Virus as well as other malware hiding on your computer.
Utilizzare Gridinsoft per rimuovere minacce dannose, seguire i passaggi seguenti:
1. Inizia scaricando Gridinsoft Anti-Malware, accessibile tramite il pulsante blu qui sotto o direttamente dal sito ufficiale gridinsoft.com.
2.Una volta che il file di installazione di Gridinsoft (setup-gridinsoft-fix.exe) viene scaricato, eseguirlo facendo clic sul file. Follow the installation setup wizard's instructions diligently.
3. Accedi al "Scheda Scansione" on the application's start screen and launch a comprehensive "Scansione completa" per esaminare l'intero computer. Questa scansione inclusiva abbraccia la memoria, elementi di avvio, il registro, servizi, conducenti, e tutti i file, garantendo che rilevi malware nascosto in tutte le posizioni possibili.
Essere pazientare, as the scan duration depends on the number of files and your computer's hardware capabilities. Usa questo tempo per rilassarti o dedicarti ad altre attività.
4. Al termine, Anti-Malware presenterà un rapporto dettagliato contenente tutti gli elementi dannosi e le minacce rilevati sul tuo PC.
5. Seleziona tutti gli elementi identificati dal rapporto e fai clic con sicurezza su "Pulisci adesso" pulsante. Questa azione rimuoverà in modo sicuro i file dannosi dal tuo computer, trasferendoli nella zona di quarantena sicura del programma anti-malware per prevenire ulteriori azioni dannose.
6. Se richiesto, riavviare il computer per finalizzare la procedura di scansione completa del sistema. Questo passaggio è fondamentale per garantire la rimozione completa di eventuali minacce rimanenti. Dopo il riavvio, Gridinsoft Anti-Malware si aprirà e visualizzerà un messaggio di conferma completamento della scansione.
Ricorda che Gridinsoft offre una prova gratuita di 6 giorni. Ciò significa che puoi sfruttare gratuitamente il periodo di prova per sperimentare tutti i vantaggi del software e prevenire eventuali future infezioni da malware sul tuo sistema. Embrace this opportunity to fortify your computer's security without any financial commitment.
Additional Troubleshooting Steps
If the initial steps do not resolve the issue, consider the following:
- Create a New User Account: If the problem is related to your user profile, creating a new account might resolve it. You can do this within Safe Mode. Go to Settings > Accounts > Family & other users > Add someone else to this PC.
- Check Disk Utility: Run a check disk scan to look for hard drive corruption.
Open Command Prompt as administrator and typechkdsk C: /f /r
and press enter to schedule a disk check on reboot. - Attempt System Restore: If you do not have any restore points, unfortunately, you cannot create one retroactively. Tuttavia, if you manage to access System Restore, revert to a previous state before the issues began.
If these steps do not resolve your issues, the problem might be more deeply embedded than initially thought. It could be necessary to perform a clean installation of Windows. Be sure to back up any accessible data before proceeding with this step to prevent data loss.
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