Is it a virus? Black screen without a cursor
It is after log in and the black screen takes about 5 mins only then everything seems to go back to normal but SIKE i cannot access my local drive c, my regedit, msconfig, basically all system apps. I cannot run start up repair nor do i have a system restore file (can i still create one? if, so how?) i cannot load any hive in local disk c. Please helpUsuario de Reddit
Encountering a black screen post-login that resolves itself only to leave you with restricted access to essential system applications can be alarming and indicative of a serious issue, possibly a malware infection. This guide will help you address these symptoms, determine the cause, and restore functionality to your PC.
Potential Causes and Initial Steps
This problem can stem from various sources, including malware infections, system file corruption, or issues with user account permissions. Start by addressing the most common factors:
- Safe Mode: Restart your computer in Safe Mode to see if the issue persists. Safe Mode loads Windows with a minimal set of drivers and can help you troubleshoot problems. To enter Safe Mode:
- Restart your computer and press the
F8
key (oShift + F8
on some systems) repeatedly as it boots. - Select ‘Safe Mode with Networking’ to enable internet access.
- Restart your computer and press the
- Check for Virus and Malware: Once in Safe Mode, run a comprehensive scan with Gridinsoft Anti-Malware to detect and remove any malware. This tool can effectively identify and eliminate malware that might be causing system restrictions.
- System File Checker (SFC): Run the System File Checker to repair corrupted system files that could be causing the black screen and access issues. Open Command Prompt as administrator and type
sfc /scannow
and hit enter.
Remove Black Screen Virus with Gridinsoft Anti-Malware
También hemos estado utilizando este software en nuestros sistemas desde entonces., y siempre ha tenido éxito en la detección de virus.. It has blocked the most common Malware as mostrado en nuestras pruebas con el software, and we assure you that it can remove Black Screen Virus as well as other malware hiding on your computer.
Para utilizar Gridinsoft para eliminar amenazas maliciosas, sigue los pasos a continuación:
1. Comience descargando Gridinsoft Anti-Malware, accesible a través del botón azul a continuación o directamente desde el sitio web oficial gridinsoft.com.
2.Una vez que el archivo de instalación de Gridinsoft (setup-gridinsoft-fix.exe) se descarga, ejecutarlo haciendo clic en el archivo. Follow the installation setup wizard's instructions diligently.
3. Acceder al "Pestaña Escanear" on the application's start screen and launch a comprehensive "Análisis completo" para examinar toda su computadora. Este escaneo inclusivo abarca la memoria., elementos de inicio, el registro, servicios, conductores, y todos los archivos, asegurando que detecta malware oculto en todas las ubicaciones posibles.
Ser paciente, as the scan duration depends on the number of files and your computer's hardware capabilities. Utilice este tiempo para relajarse o atender otras tareas..
4. Al finalizar, Anti-Malware presentará un informe detallado que contiene todos los elementos maliciosos y amenazas detectados en su PC.
5. Seleccione todos los elementos identificados del informe y haga clic con confianza en el "Limpio ahora" botón. Esta acción eliminará de forma segura los archivos maliciosos de su computadora., transfiriéndolos a la zona de cuarentena segura del programa antimalware para evitar futuras acciones dañinas.
6. Si se le solicita, reinicie su computadora para finalizar el procedimiento de escaneo completo del sistema. Este paso es crucial para garantizar la eliminación completa de cualquier amenaza restante.. Después del reinicio, Gridinsoft Anti-Malware se abrirá y mostrará un mensaje confirmando la finalización del escaneo.
Recuerde Gridinsoft ofrece una prueba gratuita de 6 días. Esto significa que puede aprovechar el período de prueba sin costo alguno para experimentar todos los beneficios del software y prevenir futuras infecciones de malware en su sistema.. Embrace this opportunity to fortify your computer's security without any financial commitment.
Additional Troubleshooting Steps
If the initial steps do not resolve the issue, consider the following:
- Create a New User Account: If the problem is related to your user profile, creating a new account might resolve it. You can do this within Safe Mode. Go to Settings > Accounts > Family & other users > Add someone else to this PC.
- Check Disk Utility: Run a check disk scan to look for hard drive corruption.
Open Command Prompt as administrator and typechkdsk C: /f /r
and press enter to schedule a disk check on reboot. - Attempt System Restore: If you do not have any restore points, unfortunately, you cannot create one retroactively. Sin embargo, if you manage to access System Restore, revert to a previous state before the issues began.
If these steps do not resolve your issues, the problem might be more deeply embedded than initially thought. It could be necessary to perform a clean installation of Windows. Be sure to back up any accessible data before proceeding with this step to prevent data loss.
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